We do not require personal information to browse or use basic features.
However, if you create an account or use chat features, we may store:
Name or display name (if provided)
Phone number or email (for account creation & verification)
Messages and media you send through the app
We only store what is necessary to operate the service.
We use analytics to understand how people use the app so we can improve performance and features.
This may include:
App usage patterns
Device type & OS version
Crash logs & diagnostics
Feature usage statistics
This data is aggregated and does not identify individuals.
We use data to:
Provide messaging and shop communication features
Improve app performance & stability
Detect bugs & technical issues
Enhance user experience
We do not sell or rent your personal data.
We only share data when necessary to:
Provide essential services (such as cloud hosting or analytics)
Com ply with legal obligations
Protect users and prevent misuse
We may use cookies or similar technologies to:
improve performance
analyze usage trends
remember preferences
These cookies store non-personal data only.
You can disable cookies through your browser/device settings.
No.
We believe in transparency and only use data to make ShopsChat work better.
Effective Date: February 23, 2026
Service: ShopsChat mobile application and related services
Operator: Dai Software Solutions (“we”, “us”, “our”)
This Privacy Policy explains how we collect, use, and protect information when you use our Service.
By using ShopsChat, you agree to this policy.
Service — ShopsChat mobile application and related services.
Personal Data — Information that identifies an individual.
Usage Data — Automatically collected technical data.
Cookies — Small data files stored on a device.
Data Controller — Dai Software Solutions.
User — Anyone using the Service.
We may collect:
Name or display name
Phone number or email address
Profile details (if provided)
Messages, media, and chat content
Customer support communications
We collect only data necessary to operate the Service.
This may include:
IP address
Device type & OS version
App version & diagnostics
Pages/screens visited
Time & duration of use
Crash reports & performance logs
We may use cookies and tracking technologies to:
maintain sessions
store preferences
analyze usage
improve performance
You may disable cookies in your device settings.
We use data to:
operate messaging and shop communication features
maintain security and prevent misuse
improve performance and reliability
provide customer support
monitor usage trends
comply with legal obligations
If you are in the European Economic Area (EEA), we process data based on:
your consent
performance of a contract (providing the Service)
legitimate interests (security & improvement)
legal compliance
We retain data only as long as necessary to:
provide services
comply with legal obligations
resolve disputes
enforce agreements
Usage data is retained for analytical purposes and system improvement.
We do not sell personal data.
We may share data with:
hosting & infrastructure providers
analytics providers
legal authorities when required
We use commercially reasonable safeguards to protect your data.
However, no online system is completely secure.
Your information may be stored and processed in India or other jurisdictions where our infrastructure operates.
We ensure appropriate safeguards are in place.
Depending on your location, you may have the right to:
access your data
correct inaccurate data
request deletion
restrict processing
object to processing
request data portability
withdraw consent
To exercise rights, contact us.
ShopsChat is not intended for children under 18.
We do not knowingly collect data from minors.
We may use third-party services for:
analytics
cloud hosting
crash reporting
These providers only process data necessary to perform their services.
We may update this policy periodically.
Changes will be posted within the app or website.
Dai Software Solutions
Email: daisoftware1@gmail.com